ADPH hotline reduces hours due to decrease in volume

Submitted
Posted 9/19/20

Based on a reduction in telephone call volume, the Alabama Department of Public Health (ADPH) toll-free COVID-19 hotline will operate only during regular business hours, 8 a.m. until 5 p.m., Monday …

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ADPH hotline reduces hours due to decrease in volume

Posted

Based on a reduction in telephone call volume, the Alabama Department of Public Health (ADPH) toll-free COVID-19 hotline will operate only during regular business hours, 8 a.m. until 5 p.m., Monday through Friday, effective September 21.

The hotline allows the public to speak with someone who can provide information or direct them to a contact who can assist them. A general information e-mail option is also available during these hours.

The toll-free hotline and e-mail address are as follows:

·        COVID-19 General Information - 800-270-7268

·        The COVID-19 General Information E-mail address is covid19info@adph.state.al.us

Testing site information can also be found on the COVID-19 Data and Surveillance Dashboard located on the ADPH website at alabamapublichealth.gov. Should needs change, COVID-19 hotline hours can be quickly expanded.