Please see the following updates on Hurricane Sally impacts and recovery efforts.

Call Center

If you have any questions, please contact our call center at 251-968-2425, Monday - Friday 8 a.m. - 5 p.m.

Power/Utility Updates

• SANITARY SEWER NOTICE: Gulf Shores Utilities has issued a notice that all customers may experience an interruption in sewer service until further notice. Crews are working to restore service in areas where gravity sewer is available. Areas that have low-pressure sewer (grinder pumps) will be assessed after power is restored in those areas.
  
  
• Baldwin EMC is actively working to restore power to our area. They have hired an additional 1,500 contractors to come in and help expedite their efforts.
  
  
• BOIL WATER NOTICE: Gulf Shores Utilities has issued a BOIL WATER NOTICE for all residents south of West 12th Avenue (south of Domino's), including West Beach, East Beach, and the State Park Campground as well as customers west of the Peninsula neighborhood of Fort Morgan Road until further notice. Water should be boiled for at least three minutes before drinking. If possible, refrigerate leftover boiled water. Use boiled water for drinking, food preparation, mixing baby formula, washing food utensils and equipment etc. Remember that containers may need to be sanitized before using to store safe water. . If you have any questions about this, please contact Gulf Shores Utilities at 251-968-6323.
  
  
• Gulf Shores Utilities is asking everyone to conserve water as much as possible. Due to power outages, the lift stations that are used to convey sewage to wastewater treatment plants are not in service. Overuse of toilet flushing or water going down drains may cause lift stations to overflow and back up into your home. Please be aware and try and limit water usage as much as possible.
  
  
  
• Due to several water main breaks, water has been shut off for all residents/Gulf Shores Utilities Customers south of West 12th Avenue (south of Domino's), including West Beach, East Beach, and the State Park Campground. Gulf Shores Utilities is actively working to assess the damage and restore services as soon as possible. If you have any questions about this, please contact Gulf Shores Utilities at 251-968-6323.
  
  
• All residential and commercial trash pickup is suspended until further notice.

Roadway Conditions Updates

• Most of the traffic lights throughout the city are down. These intersections should now be treated as a 4-way stop. Use extreme caution when approaching these areas.
  
  
• Hurricane Re-Entry Passes are required to travel southbound over the W.C. Holmes Bridge, located on Hwy 59 crossing the Intracoastal Waterway. A Hurricane Re-Entry Pass Distribution Point has been set-up north of the bridge at the Gulf Shores Welcome Center, located at 3459 Gulf Shores Parkway. Residents, property owners, and contractors may pick up re-entry decals from 8:00 AM - 5:00 PM daily by providing proof of residency, property ownership, or GS business license.
  
  
• Hwy 59 South of Fort Morgan Road, East Beach Blvd, and West Beach Blvd are now passable. Hurricane Re-Entry Passes are required to enter these specific zones.
  
  
  
• The following roads remain impassable or having standing water:
  • 4th Ave
  • 3rd Ave
  •  8th Ave
  • Windmill Ridge Road
  • Minnow Lane
  • Sunrise Drive
  • Waterway West Boulevard
  • Portions of County Road 6
  • State Park Road 135
  • Eastbound Lane on Hwy. 182

Hurricane Re-Entry Passes 

• Hurricane Re-Entry Passes are required to travel southbound over the W.C. Holmes Bridge, located on Hwy 59 crossing the Intracoastal Waterway. A Hurricane Re-Entry Pass Distribution Point has been set-up north of the bridge at the Gulf Shores Welcome Center, located at 3459 Gulf Shores Parkway. Residents, property owners, and contractors may pick up re-entry decals from 8:00 AM - 5:00 PM daily by providing proof of residency, property ownership, or GS business license.
  
  
• If you are a visitor who had to leave your belongings or your RV on the island to evacuate, One Time Entry passes are being distributed at the Gulf Shores Welcome Center. Proof of reservation is required. 

Visitor Information

• Visitors are not allowed in Gulf Shores through September 26, 2020.
• If you are a visitor who had to leave your belongings or your RV on the island to evacuate, One Time Entry passes are being distributed at the Gulf Shores Welcome Center. Proof of reservation is required.

Volunteer Opportunities

• If you are interested in volunteering or donating to relief efforts, please email relief@gulfshoresal.gov.

Buyer Beware

Please be aware of “fake” contractors. If you contract with someone to help you repair your home or property, make sure they have a current Gulf Shores Business License and/or Contractor Re-Entry Pass.

There are a lot of contractors who will come into the area after a storm and scam residents. Please be vigilant and make sure they show you documentation that they are licensed. If you suspect that someone is trying to scam you, please contact the GSPD at 251-968-2431.

Other Updates

• Gulf Shores Municipal Court scheduled for 9/17/2020 is canceled and moving all cases to the 10/15/2020, 2:00 PM DOCKET. The Court will attempt to notify all those with cases of the continuance.
• The City of Gulf Shores Council Work Session Meeting scheduled for 9/21/2020 has been cancelled. 
• Gulf Shores Kid's Park, Sims Park, Skate Park, ball fields Basketball Courts, Tennis Courts and Meyer park is closed until further notice.